SPECIALIZING IN SWIMMING POOLS + BOUTIQUE PRODUCTS

Shipping & Returns

SHIPPING

All orders will typically ship out within 5-7 business days unless otherwise stated (shipping may take an extra day during high-volume times such as Black Friday/Cyber Monday).

We are not responsible for lost or stolen packages once your order has shipped.

When ordering for a special occasion or gift, please keep in mind possible post office delays, especially during high-volume times such as holidays.

We do not ship internationally - USA shipping only.

If you choose store pick-up and do not pick-up your order within 90 days, you will be invoiced for shipping. If your shipping invoice goes unpaid, your order will be donated after 30 days. 

REFUNDS & EXCHANGES

So that we can offer a great selection at amazing prices as well as due to the nature of our products, we cannot accept returns for money back.

We can only offer STORE CREDIT (or an exchange when possible).

Returns/exchanges must be made within 10 days of tracking showing as delivered or 10 days from receipt date if purchased in store. Christmas purchases will be an exception. We will extend the return period for qualified items purchased from 12/1 through 12/22. These items may be exchanged until January 6th.

If you choose local pickup, your return period starts from the date of purchase (not the date you pick up the product) We will follow regular return guidelines for these purchases. 

Please be sure to refer to the size chart or let us know if you have any questions on sizing as well as any other product questions before ordering if you are unsure.

Returns must be new, unworn, unwashed with tags still attached and free of perfumes or odors. 

Buyer is responsible for return shipping and must obtain a tracking number for reference.

Before attempting a return/exchange, contact us. If you do not contact us prior to a return/exchange, we will mark your package "Return to Sender" and we will not be responsible for any lost postage fees you incurred.

FINAL SALE ITEMS INCLUDE:

- Gift Cards

- Sale/Clearance Items

- Mystery Bags

- Items Won in a Giveaway

- Monogrammed Items

-Holiday Items

- All Swimming Pool Related Items

Thank you & contact us if you have any questions or need assistance!